Technology Partners

Frontline Services

Frontline Services is an authorized reseller for the inContact call center platform. When you choose Frontline Services you are gaining more than just the usual platform support. We are knowledgeable about the platform and utilize it daily. It is our goal to bring hands-on experience into play when creating a custom solution that works for you and your business.

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Ternio

Ternio’s plug and play platform sets you up now for the workforce of the future. Phone and Chat to enable consumer connection preference, accompanied by metered billing.

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spicecsm

SpiceCSM helps agents deliver first-class customer experiences across every channel through one unified agent desktop. We combine a Dynamic Process Handling Engine, a Data Integration Platform, and Robust Collaborative Reporting to continuously improve your Contact Center and Customer Experience.

The SpiceCSM Customer Engagement Platform is an incremental solution that shifts the ability to resolve problems from the highly trained, subject matter experts to the service agents or customers with minimal knowledge or expertise; perfect for multi-brand/multi-channel environments.

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inContact

inContact makes it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. inContact continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers. inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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Ring Central

RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. Our cloud-based communication and collaboration platform offers more than VoIP phone service or virtual PBX. It offers a comprehensive set of capabilities that unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center, and fax.

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Zendesk

Zendesk is an elegant help desk software interface for communicating with customers. Zendesk brings conventional channels (voice and email) and emerging channels (chat, social, and Facebook Messenger) together, making it easy to connect however and wherever customers prefer.

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Local Caller ID

Local Caller ID solution (Caller ID with name “CNAM” delivery) is a service that we offer to telemarketers and other companies interested in gaining a local presence through local telephone numbers to use as Local Caller ID for a target markets to ensure proper caller name delivery.

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Language Services Associates

As one of the largest and fastest-growing language services providers in the world, our employees and linguists know that what they do matters; together, we are making a difference in society through language. Every day, we help millions of non-English speakers overcome communication barriers, meet goals, build trust and grow as individuals. It is this passion for helping others that continues to drive our culture of service excellence, and that keeps clients coming back!

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Smartsheet

Share your work with other team members, or simply collaborate on a specific task, Smartsheet makes it easy. Invite people anywhere to collaborate on your entire project by sharing the sheet with them, or simply send them a row with all attachments to get updates.

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Tiny Pulse

TINYpulse makes employee engagement solutions for over 1,000 businesses, including Michelin, EMC, Stitch Fix, and Capital One. TINYpulse Engage offers leaders a way to take the pulse of their workforce by helping them collect unvarnished feedback from employees. TINYpulse Perform is a performance management tool that helps leaders facilitate 1:1 meetings to improve employee performance and achieve company goals.

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Zoom

Offering both cloud meeting and webinar software, Zoom is most known for Zoom Video Conferencing, also referred to as "Zoom" by users, which combines video conferencing, online meetings, and mobile collaboration into one platform.

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Guardian Security

Whether your needs are for a one or two camera installation or whether you require several hundred cameras, we have a solution for you. From a single color camera, to a camera with pan/tilt/zoom capacity, we can meet your needs.
Larger systems frequently require system integration with existing security systems and we have the experience necessary to get the job done. We can provide video analytics on a small or large scale that will make your job much easier and help you to find the video image you need quickly.
Guardian Security has been installing camera systems for 35 years. Let us show you that our experience does make a difference.

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Contact Us

Frontline Call Center
P O Box 1047
Eastsound, WA 98245

Customer Support: (888) 537-6685
Sales: (888) 537-6685
Fax: (360) 841-7758

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